Viewing IT Requests

When the Request IT Help form is filled out and the Submit Request is clicked, the form data is added to the CMS400.NET.

To view submitted requests, follow these steps.

1. Login as administrator.
2. Navigate to Employee Resources > Request IT Help. The Request IT Help page appears.
3. Open the silver access point () and choose Properties. The View Forms "Request IT Help" screen appears in the CMS400.NET Workarea.
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4. Click Report (). The form changes for you to specify viewing criteria, such as start and end dates and so on.
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5. Click Get Report. The requests display within the criteria that you specified.
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